Security

The Heath is protected by a fully trained, SIA-licensed in-house Security Team on site 24/7, 365 days a year, ensuring a safe, responsive, professionally managed environment.

At The Heath, safety and security are at the heart of everything we do. Our fully trained, SIA-licensed in-house Security Team provides 24/7 support, combining expert protection with a friendly, responsive approach. From emergency response to resident assistance, they ensure a safe, secure and welcoming environment for everyone on campus.

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Emergency Response

Our experienced Security Team is fully trained to respond swiftly and professionally to site emergencies. Following established procedures, they coordinate emergency responses, manage incidents effectively, and work closely with emergency services where required, helping to protect people, property and business continuity across The Heath.

We offer:

Site emergency response management
Fire and lift rescue management
Fully trained First Aid and de-fib trained personnel
Management of mandatory emergency exercises

Site Patrol & Recording

Regular patrols, continuous monitoring and routine inspections help maintain a safe, secure and well-managed campus. Our Security Team proactively identifies potential issues, protects buildings and infrastructure, oversees access for residents and visitors, and supports the efficient day-to-day operation of The Heath around the clock.

Site boundary inspection – regular foot and van patrols
24/7 recorded CCTV monitoring
Car park and street light inspections
Security of outbuildings/building entrances and egress points
Inspection/checks of engineering infrastructure
Security management of residents and visitors

Resident Support

Our Security Team provides responsive, around-the-clock support tailored to the needs of every resident. From managing access and welfare checks to security advice and specialist laboratory support, they deliver a reliable, professional service that helps businesses operate safely and confidently every day.

On-site presence and access 24/7
Cardkey access management
Help desk service
Security audit service
Bespoke laboratory inspection and support
24/7 resident welfare checks for lone workers
Active support to residents on all matters of security to meet the needs of their business

Communications

Clear, timely communication is essential to keeping The Heath safe and informed. Our Security Team delivers regular updates, coordinates important site announcements, supports emergency communications, and provides a friendly, approachable point of contact, ensuring residents and visitors always have access to reliable information.

Weekly fire alarm announcement and testing
Site tannoy (important information e.g.traffic announcements, emergency communications and public information sharing)
Reliable, friendly, customer facing and readily available to help

Security

How can we help

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